24/7 Construction Industry Helpline
Our 24/7 helpline offers free and confidential support and advice on a wide variety of wellbeing issues. Our expert helpline advisors provide a listening ear and can signpost you to additional support where necessary. We also have a team of specialist caseworkers who are able to support you with complex and multiple issues, and will work with third party organisations to ensure that you are able to access all the possible support available.
Tel: 0345 605 1956 (UK) 1800 939 122 (ROI) |
Live Web Chat Service
Our live web chat services provides real time wellbeing support from our helpline advisors (not automated bots!) If finding a place to talk is difficult for you then our live web chat service offers complete privacy whatever the setting.
The service also offers the choice to chat in over 100 languages. Currently available Mon-Fri 9am-6pm. Live Chat is available on:
lighthouseclub.org, constructionindustryhelpline.com and makeitvisible.info Click on the Live Chat icon on this page to start a chat |
Text HARDHAT Service
Our text ‘HARDHAT’ service meets the needs of those who feel uncomfortable speaking with someone on the telephone or find it difficult to find a place and time to talk. The text service provides one to one support on a range of emotional wellbeing issues and can signpost to further specialist support if needed.
Text HARDHAT to 85258 (UK) Text HARDHAT to 50808 (ROI) |
Self Support App
Our free self support app is the ultimate self-help tool in the palm of your hand. Each section offers advice on a variety of conditions and issues, self-assessment tools, coping strategies and signposting to access expert advice and support.
Free to download on iOS and Android. |
Lighthouse BeaconsLighthouse Beacons are safe spaces offering hope, safety and support in a confidential, and non-judgemental environment. They offer an opportunity to meet like-minded people and share any problems you are facing or have faced in the past with. Each group is different; some are face to face meetings, others virtual and many share an interest in a common activity such as sport.
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Critical Incident SupportIf your site or workplace has an incidence of accident or suicide, our critical response team will co-ordinate the appropriate level of response and provide immediate specialist trauma support. A follow up visit also ensures that we have reached everyone affected by the incident and signpost to specialist trauma therapy or trauma counselling if necessary.
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